BrightSide Billing & Consulting Services
Billing Specialists for Behavioral and Physical Health Providers
BrightSide's Story
The owner, Cambria, had started medical billing in 2015 as a second job and quickly discovered that she had a knack for it and actually enjoyed it! She found it very rewarding to be able to assist the providers that were serving their community by providing safe places to heal.
After years of working for another billing company, Cambria branched out on her own and started BrightSide Administrative Services in 2020. She realized fairly quickly that while she loved helping all of the providers, mental health held a special place in her heart and she decided to specialize in helping these providers.
We recognize the hard work that providers put into their client’s well-being and want to support that work by removing the stress from billing and insurance.
What We Do
Medical Billing and Accounts Receivable
BrightSide offers full management of insurance claims and accounts receivable. Our goal is to increase your profits while decreasing your stress levels through proven processes that remove the worry that comes with billing insurance.
We will train you and/or your staff on insurance benefit checks so you'll know what to collect up before the client shows up for their first appointment. Claims are filed weekly, insurance payments are entered into your practice's EHR, denials are handled promptly and any patient balances are sent out via email or paper once the insurance payment has been entered. Claims are also checked regularly to ensure that they are being processed or addressed within 45 days of being submitted.
Give us a call or shoot us an email, we'd love to show you the BrightSide of billing!
While we work in many EHR programs, our process and price remains the same. We have worked with the following programs and have the ability to learn new programs quickly.
ChARM
CounSol
TheraNest
Practice Fusion
PracticeMate/Office Ally
SimplePractice
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We also work with clients that manage charts by paper. Please contact us for more details.
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Other Administrative Services
We can also assist with a number of administrative tasks that will help to avoid denials and get you paid faster:
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Demographic updates (change of name, address, etc)
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Electronic Funds Transfer (EFT) enrollments
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Electronic Remittance Advice (ERA) enrollments
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Education on benefit verifications, along with a verification template customized for your practice
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Backlog of claims and payments
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EHR set up / transfers
Our goal is to make sure insurance companies have your correct information and you receive your money and records faster (through EFT & ERA). Understanding what questions to ask when checking a patient's benefits leads to less confusion and frustration on the part of the provider and patient when the EOB comes back.
Whether you are a new provider just getting started, an existing clinic needing some cleanup or just want someone to take over billing, we are excited to help you achieve peace and tranquility when it comes to insurance business.